Amission Ltd recommends that you take out an annual maintenance policy on all the installations that we have carried out.
We will be happy to quote you for your specific installation and requirements and an outline of the various levels of service we offer is shown below. Please contact us at support@amission.co.uk for further information.
| | Bronze | Silver | Gold | See Notes |
| Preventative Maintenance Visit per year | 1 (2 for intruder systems) | 2 | 2 | |
| Call Out Charges included | No | Yes | Yes | |
| Number of Inclusive Engineering call out | 0 | 2 | Unlimited | * (1) |
| Preferential Engineering Rates | Yes | Yes | Yes | |
| Response Time | Next Business Day | 8 working hours | 4 working Hours | |
| Cover Working Hours | 8:00~18:00 /Ex WE&BH | 8:00~18:00 / Inc WE&BH | 24/365 | |
| Cost of Replacement Parts Included? | No | No | Yes | * (2) |
| Loan Hardware | No | No | Yes | * (3) |
| Access to 24 hour call out service | No | No | Yes | |
| Cost | 10% of order (min £100) | 15% of order (min £150) | 20% of order (min £200) | * (4) |
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| Note(1) | Call outs must be for genuine parts or system faults. In the case of 'no fault found' call out will be chargeable. |
| Note (2) | Parts under warranty are covered. Replacement may not be identical may be of a similar or better specification. Cover is only for normal wear and tear. |
| Note (3) | Loan equipment may not be identical to original but will perform the main functions required. |
| Note (4) | Based on a 5 year rolling contract (minimum term 1 year). Subject to annual cost of living increases. |
