Amission Ltd believes in fully supporting its customers and products.

Technical Support

This support section is currently being developed to provide you with support on all our products with the most up to date software/firmware updates and a knowledge database to help you quickly resolve your problem or issues.

In the mean time, we can provide you with email support and help on our products. So please email us at support@amission.co.uk giving full details of your product name, date of purchase and actual problem. We will endeavour to respond to your email within 48 hours (excluding weekends).

Returns

If you need to return a product, please ensure that you have discussed any problems with our support department first. You will be responsible for the cost of shipment of the product and you must obtain a Return Authorization Number from returns@amission.co.uk which must be clearly shown on the outside of the packaging. Amission cannot be responsible for any damage due to inadequate packaging or lost items, hence it is recommended that the shipment includes insurance and requires a signature to confirm delivery.

On-Site Maintenance

We recommend that you take out an on-site maintenance contract for all installations carried out by ourselves. We have a range of packages that will suit your needs. Please click on the maintenance tab on the top of this page for more details or email us at support@amission.co.uk .